Resolve disagreements without burning bridges. Build safer conversations, shared understanding, and durable agreements—at work and at home. The Managing Conflict Toolset gives you simple, repeatable practices that reduce reactivity, protect dignity, and turn hard moments into learning and repair. The Managing Conflict Toolset includes:
- Orienting Tools: Text-based tools you can access online or download to use in daily life
- Read our research-backed Guide Book to build your understanding on the topic
- Downloadable worksheets and practical activities to help you reflect and practice evidence-based techniques
- Social scripts and relationship building Conversations Deck to help facilitate discussions
- Companion Tools: We talk you through it with audio tools so you can continue developing on-the-go, whether you're commuting or going for a walk
- An approachable podcast overview on the topic so you can easily build your awareness from anywhere
- A structured Audio Course which walks you through the topic and practical steps you can take
- Journey Tools: Video and interactive digital tools so you can see examples and explore practical applications
- Use the Essential Skills tool anytime to immediately access vital daily practices such a Progressive Muscle Relaxation and a Guided Breathing exercise
- Explore the audio/visual Interactive Workbook which includes video and audio guides
You’ll learn to notice values and beliefs in conversations, build awareness of your own needs and patterns, name what’s really happening, disagree with respect, and lay the ground work for healing and repair.The tools are simple and built for real life—guides, worksheets, prompts, and short audio lessons you can use today and revisit when things get hard. Work through it at your own pace, and develop skills that support your mental and emotional well-being to move forward with strength and resilience.
